Shipping Policy

Last Updated: August 2026

Thank you for shopping with Revosha.

At Revosha, we are committed to delivering your order safely and keeping you informed throughout the shipping process. As we work with trusted international fulfillment partners, delivery times may be longer than local shipping—but every order is carefully processed to ensure the best possible experience.

1. Order Processing

All orders are processed within 1–3 business days after your order is successfully placed.
Orders are processed Monday through Friday, excluding weekends and public holidays.
Once your order has been processed, it will be prepared for shipment and handed over to our shipping partners.

Please Note: During new launches, promotional events, holidays, or periods of high order volume, processing times may take slightly longer than usual.

2. Shipping & Delivery Time

We proudly offer Free Standard Shipping on all eligible orders.

Estimated Delivery Time

Order Processing: 1–3 Business Days
Shipping Time: 10–20 Business Days

Estimated Total Delivery Time: 11–23 Business Days

Delivery times are estimates and may vary depending on your country, customs clearance, weather conditions, carrier operations, or peak shopping seasons.

While most orders arrive within the estimated timeframe, occasional delays beyond our control may occur.

3. Shipment Tracking

Once your order has been shipped, you will receive a Shipping Confirmation Email containing your tracking information.

Tracking information may take 24–72 hours to become active after shipment.
You can use the tracking number to monitor your order throughout its journey.

If you do not receive tracking information within a few days after placing your order, please contact our support team.

4. Multiple Shipments

If your order contains multiple items, they may be shipped separately from different fulfillment centers depending on product availability.

This means:

Your items may arrive in different packages.
Packages may be delivered on different dates.
You will receive tracking information for each shipment whenever available.

5. Customs, Duties & Import Taxes

For international orders, customs procedures may occasionally cause additional delivery delays.

Any customs duties, import taxes, or local government charges (if applicable) are the responsibility of the customer unless otherwise stated at checkout.

6. Shipping Delays

Although we work with reliable shipping partners, delays may occasionally occur due to circumstances beyond our control, including but not limited to:

Customs inspections
Extreme weather conditions
Airline or transportation disruptions
Public holidays
High shipping volumes
Carrier operational delays

We appreciate your patience and understanding should any unexpected delays occur.

7. Incorrect Shipping Address

Please ensure that your shipping address is complete and accurate before placing your order.

Revosha is not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.

If an order is returned due to an incorrect address:

Reshipping charges may apply.
If reshipping is not possible, shipping fees (where applicable) may be deducted from any eligible refund.

Once an order has been shipped, we cannot guarantee that address changes can be made.

8. Lost, Damaged or Incorrect Items

We carefully inspect every order before shipment. However, if your order arrives damaged, defective, or you receive the wrong item, we're here to help.

To request assistance:

Contact us within 48 hours of receiving your order.
Include your order number.
Provide clear photographs of the product and packaging.
For damaged items, an unboxing video is strongly recommended, as it helps us investigate and resolve claims more quickly.

After verification, we will determine whether you are eligible for a replacement, refund, or another appropriate resolution in accordance with our Return & Refund Policy.